Terms & Conditions – Saltec International
Last Updated: 11 August 2025
Welcome to Saltec International – The Green Guys. These Terms & Conditions govern your use of our website www.saltecinternational.com and our products/services. By accessing or using our site, you agree to comply with these terms. If you do not agree, please refrain from using our services.
1. About Us
Saltec International is a manufacturer and exporter of eco-friendly jute, cotton, canvas, and juco bags. We specialise in custom, made-to-order manufacturing for retailers, airlines, hospitality, and corporate brands.
2. Use of Website
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You must be at least 18 years old or have the consent of a legal guardian to use our site.
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You agree to use our website only for lawful purposes and in compliance with all applicable laws.
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You shall not attempt to interfere with the functioning of our website through hacking, malware, or any harmful actions.
3. Product Information & Custom Orders
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All product descriptions, images, and specifications on our website are for reference purposes and may vary slightly due to production processes.
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Custom orders are manufactured as per client specifications (size, handle type, printing, packaging).
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Once production begins, custom orders cannot be cancelled unless agreed in writing.
4. Pricing & Payment
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Prices are subject to change without prior notice.
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Payment terms will be shared at the time of order confirmation.
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All payments must be made in the agreed currency and method.
5. Shipping & Delivery
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We provide global shipping; delivery times depend on order size, customisation, and destination.
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We are not responsible for delays caused by customs, transportation strikes, or unforeseen circumstances.
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Shipping charges and applicable taxes/duties are the responsibility of the buyer unless otherwise agreed.
6. Returns & Refunds
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Due to the nature of custom manufacturing, returns are accepted only in cases of manufacturing defects confirmed by our quality team.
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Refunds, if applicable, will be processed as per our return policy and may take up to 14 business days.
7. Intellectual Property
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All content on our website, including images, text, and designs, is the property of Saltec International unless otherwise stated.
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You may not reproduce, distribute, or use our content without prior written permission.
8. Limitation of Liability
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We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
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Our total liability is limited to the value of the order placed with us.
9. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.
10. Contact Information
If you have any questions regarding these Terms & Conditions, please contact:
Saltec International – The Green Guys
Kolkata, India
📧 rajiv@saltec.in
📞 +91 98313 54572